System Inactivity Signals: How Can It Help You?

System Inactivity signals report to our Central Station as trouble signals. Unless alternate instructions have been notated on your dealer notepad or directly on a customer’s account, this particular signal triggers a call from our dispatchers directly to you, the dealer, where they either leave a message or tell you directly. What is a System […]

Keeping Spirits Bright Holiday Tips and Tricks

The Winter Holiday is fast upon us, so we thought we’d share a few reminders and holiday hacks to ensure you can work smarter, not harder this season so you can enjoy the people you love. People tend to leave town during the holidays, which is awesome! Don’t forget that we can put temporary vacation […]

How To Add Seasonal Schedules

With Black Friday rapidly approaching and many corporate accounts that include retail, food service, and other holiday affected businesses, we thought it would be a good idea to share how you can create an alternate holiday schedule for your impacted business customers. As we know, holidays can get very hectic, so the more accurate our […]

Holiday Closings For Biz Customers

Holidays are important to everyone, but for business customers, it can also be extremely complicated, and their livelihood and peace-of-mind count on you, our Dealers, getting things right and ensuring Central Station is giving their best for your people. Here’s why ensuring you have an accurate Holiday Schedule entered into Stages is a huge benefit […]

Dealers and the Team Assist

There’s only one thing our Central Station Operators love more than talking to you, Our Dealers. That’s helping your customers either when they call in needing help or when they are receiving our calls. Our operators are passionate about their job and making sure you and your customers are taken care of. They value the […]

Password Properly

Customer safety and security is everyone’s mutual goal in our world. Our devices help give our customers peace of mind and protection, and we, as a team, work together to ensure that their trust is well founded. To that end, when an event occurs and we need to call to make sure everything is ok, […]

Headed for the Windy City #GSX19

Is it just us or has August flown right by? If you’re anything like us, the summer months have been busy. With that in mind, we’d love for you to mark your calendars now for Global Security Exchange 2019 — also known as #GSX19 for those of you who follow along with social media (we […]