System Inactivity signals report to our Central Station as trouble signals (unless alternate instructions have been given) and triggers a notification from our dispatchers directly to the Dealer. What is a System Inactivity Signal? A notification that the alarm system hasn’t been armed or disarmed for a specific amount of time. Depending on how it […]
We’ve been having an amazing time this year, traveling to various events and getting to meet you, our dealers. We have one more big event left. This one will bring us to New York, and we hope we’ll see a bunch of you at ISC East! We’ll be at booth #511, so please stop by […]
Holidays are important to everyone, but for business customers, it can also be extremely complicated, and their livelihood and peace-of-mind count on you, our Dealers, getting things right and ensuring Central Station is giving their best for your people. Here’s why ensuring you have an accurate Holiday Schedule entered into Stages is a huge benefit […]
There’s only one thing our Central Station Operators love more than talking to you, Our Dealers. That’s helping your customers either when they call in needing help or when they are receiving our calls. Our operators are passionate about their job and making sure you and your customers are taken care of. They value the […]
Continuing our introductions of our Support team, we’d like to introduce Michelle S! A dynamic team member, she’ll be at the #CANASA event at Security Canada (booth 137) and #ISCEAST2019 in New York (booth 511). So far you’ve gotten to know Phill and Victoria who will also be at both events. Now we’d like to […]
Customer safety and security is everyone’s mutual goal in our world. Our devices help give our customers peace of mind and protection, and we, as a team, work together to ensure that their trust is well founded. To that end, when an event occurs and we need to call to make sure everything is ok, […]
Dealers, we know your business customers count on you for so many things, most importantly protecting their assets and their property. Often, this includes protection against internal theft as well as ensuring that their businesses are opening and closing when they’re supposed to. Openings and Closings are a great way to monitor when their staff […]
GSM radios have become a way of life in the alarm industry and we love supplying you with the products and services you need. That’s what support is all about! But sometimes things get in the way of helping us help you. So…. We wanted to make sure you had the information and tools to […]
You, our amazing dealer, have just signed up a new account. Of course you want to get them started right away. That means making sure you’ve got an account number handy. That you’ve got their pertinent information including contact lists and passwords and correct addresses and dispatch numbers. And you want to get it all […]
We’ve been in the alarm industry for quite some time. As a family owned business, we take pride in the product we offer and work hard to make sure that we’re offering everything we possibly can for our dealers. After all, there aren’t many companies that can say that they’ve never raised their basic monitoring […]