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All American Monitoring

Wholesale Alarm Monitoring Services

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Housekeeping Tips and Pointers

As we continue to build and improve or relationships and businesses it’s important to us that we’re giving you all the information and tools needed to help support your businesses.

Here are a few basic tips to remember:

  • Once an account is activated or placed “In Service” billing for that account starts.
  • Placing an account on test effectively activates the account once the test is complete.
  • If you cancel an Alarmnet account yourself by taking it out of service, understand that we will also cancel the GSM.
  • If you need to cancel an account but keep the GSM for future use, email data entry and submit the request for cancel and maintain.
  • Putting a Runaway alarm on test does not prevent excessive signal charges. Fixing the problem will, though.
  • Before returning a GSM, call Dealer Support so they can troubleshoot with you to prevent excess shipping charges and rapid exchanges with the appropriate paperwork.
  • You have all the power in the world to customize, change, or upgrade accounts, especially as you become more proficient with stages and noting accounts with your preferences.
  • We have webinars, tutorials, instructional blogs, not to mention dealer support — and they’re all tools to help you learn and be more efficient.

Please feel free to reach out to us for assistance or questions.

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