Holidays are important to everyone, but for business customers, it can also be extremely complicated, and their livelihood and peace-of-mind count on you, our Dealers, getting things right and ensuring Central Station is giving their best for your people. Here’s why ensuring you have an accurate Holiday Schedule entered into Stages is a huge benefit […]
Customer safety and security is everyone’s mutual goal in our world. Our devices help give our customers peace of mind and protection, and we, as a team, work together to ensure that their trust is well founded. To that end, when an event occurs and we need to call to make sure everything is ok, […]
As we continue to build and improve or relationships and businesses it’s important to us that we’re giving you all the information and tools needed to help support your businesses. Here are a few basic tips to remember: Once an account is activated or placed “In Service” billing for that account starts. Placing an account […]
Noting accounts… Why is it so important? For your customers- It allows you to place customized notes for limited time frames with alternate directions/call lists for vacations, remodeling/construction, pending service calls when zones are malfunctioning. It enables you to give us special details like directions for rural customers, cross streets, whether or not customers have […]
Although there were a lot of awesome reasons to change from the old system to Stages, there were several features that made it an easy sale for what it could give to YOU, our dealers! You wanted more control, especially during the hours when Support was closed, and we listened! Here are our Top 5 […]