System Inactivity signals report to our Central Station as trouble signals (unless alternate instructions have been given) and triggers a notification from our dispatchers directly to the Dealer. What is a System Inactivity Signal? A notification that the alarm system hasn’t been armed or disarmed for a specific amount of time. Depending on how it […]
There’s only one thing our Central Station Operators love more than talking to you, Our Dealers. That’s helping your customers either when they call in needing help or when they are receiving our calls. Our operators are passionate about their job and making sure you and your customers are taken care of. They value the […]
As we continue to build and improve or relationships and businesses it’s important to us that we’re giving you all the information and tools needed to help support your businesses. Here are a few basic tips to remember: Once an account is activated or placed “In Service” billing for that account starts. Placing an account […]
Is it just us or has August flown right by? If you’re anything like us, the summer months have been busy. With that in mind, we’d love for you to mark your calendars now for Global Security Exchange 2019 — also known as #GSX19 for those of you who follow along with social media (we […]
One of our goals here at All American Monitoring is to help you, our dealers, be as effective and efficient as possible. This includes ensuring your customers and their alarm systems are functioning properly, and when they’re not, making sure you and they are properly advised of the situation. When there are issues, signals are […]
GSM radios have become a way of life in the alarm industry and we love supplying you with the products and services you need. That’s what support is all about! But sometimes things get in the way of helping us help you. So…. We wanted to make sure you had the information and tools to […]
Have you noticed how sometimes it seems that the more freedom you have, the more complicated and confusing things can get? It’s a classic case of ‘be careful what you wish for’ more often than not. For those who have been with us for a long time, you all remember when cancelling accounts required a […]
That’s right, ladies and gentlemen! Thanks to all the efforts of you hardworking folks, both internal staff (operators, dealer support, ancillary staff) and external teammates and partners (Yes, dealers, we mean YOU!) we’ve been able to make an All American dream of expanding internationally come true! With this milestone, we’re pleased and excited to announce […]
Last month we were fortunate enough to shake hands with a number of you, our dealers, as well as meeting quite a few potential clients. We enjoy these opportunities! This June 3rd through 6th, we’re hoping, once again, to meet a bunch of you at the ESX Expo in Indianapolis! If you plan on being […]
When talking to our dealers, No is not a word we want in our vocabulary. Usually. Unfortunately, sometimes we’re left with no choice. Here are a few questions that, no matter how much we may love you, will get an automatic “no” from our Central Station….and why. Can you put this zone on test for […]