We all know that having a security system doesn’t guarantee a home doesn’t get broken into. Especially when the home owners are out of town. We also all know that you, the dealers, try to stress the importance of not announcing on social media or via answering machines or voicemails that they’re not home, and […]
Zone lists are very important pieces of information to ensure responders are focusing their attention on the right places, and yet it’s amazing how often dispatches discover either no zone lists, or limited lists with very vague descriptions. Here are a few reasons why it’s important. When responding to a fire, panic alarm, or burglary, […]
After a customer signs up for Alarm Service, they assume their part is over and, from an equipment install aspect, they’re mostly right. But there are things, life changes, where their lack of understanding or knowledge could be harmful without a team assist from you, their dealers. One of the biggest ways we can help […]