We have two major events coming up soon (Security Canada Central aka #CANASA where we’ll be at booth #137, and ISC East aka #ISCEast at booth #511) that we’re thrilled to be part of, and it got us thinking. We talk to you, our dealers, on the phone all the time. Wouldn’t it be great […]
Although our Central Station handles all sorts of emergencies and crises, the calls they least like to handle are the ones where an emergency has occurred (or maybe it was just a potential one), we were unable to help, and it was utterly preventable. What am I talking about, you wonder? It’s calls like these: […]
Recognize this skyline? That’s right! It’s Vegas, Baby! This is our view from the Strip here at ISC WEST! Our intrepid team arrives early in preparation for YOU, our DEALERS! Although we make time to play (like Phill, doing his best Michael Jackson impersonation)… We’re SERIOUS about being here for YOU! We want to do […]
As mentioned in prior articles, placing accounts on test is hugely important. In fact, as we showed you in our Beginning Stages post as well as 5 Times to Test, something as simple as placing an account on test is where Activating an account begins and it can save you and your customer from having […]
Low batteries. No, it’s not the sexiest topic, but it’s an important one. Like you, we at Central Station know that there are all sorts of different Low Battery signals. Although there are keyfob batteries, sensor batteries, and many more, it’s the panel low batteries that are treated with the highest degree of seriousness. Why? […]