Custom Temp Noting

Noting accounts is vitally important for ensuring our Central Station knows exactly how to handle your customers’ signals if your parameters are outside of normal protocols. If the notes are permanent on the account, it should be placed on the actual account’s notes. Sometimes, though, things happen that require temporary notes that supersede the normal […]

Keeping Spirits Bright Holiday Tips and Tricks

The Winter Holiday is fast upon us, so we thought we’d share a few reminders and holiday hacks to ensure you can work smarter, not harder this season so you can enjoy the people you love. People tend to leave town during the holidays, which is awesome! Don’t forget that we can put temporary vacation […]

What Note to Do…

Noting accounts… Why is it so important? For your customers- It allows you to place customized notes for limited time frames with alternate directions/call lists for vacations, remodeling/construction, pending service calls when zones are malfunctioning. It enables you to give us special details like directions for rural customers, cross streets, whether or not customers have […]