What’s New

Adding Subscribers & Why It Matters

On the Data Entry portion of Stages we’ve noticed that everyone seems to have a pretty good understanding of how to add keyholder contacts to accounts. It’s not often anymore that we find accounts with no keyholders unless it’s either deliberate or it’s an account in the process of being created. Where we’re running into […]

Final Tweaks and Why They Matter

On the last post we talked about the importance of correct address placement on accounts. There’s one last tweak we need to tell you about though, because it can make a huge impact on your business and you’ve probably been skipping it and it’s right under the address section. That’s right. It’s the box in […]

All American International?

That’s right, ladies and gentlemen! Thanks to all the efforts of you hardworking folks, both internal staff (operators, dealer support, ancillary staff) and external teammates and partners (Yes, dealers, we mean YOU!) we’ve been able to make an All American dream of expanding internationally come true! With this milestone, we’re pleased and excited to announce […]

Handling Temperature and Environment

While the most popularly monitored alarms are residential and commercial burglar and fire alarms, they’re not all we help manage. Very important, but rarely thought of in reference to alarms, are medical facilities, farms, school cafeterias, restaurants, grocery stores…and the list goes on and on. What kind of non-fire, non-burg alarms do we monitor for […]

What Note to Do…

Noting accounts… Why is it so important? For your customers- It allows you to place customized notes for limited time frames with alternate directions/call lists for vacations, remodeling/construction, pending service calls when zones are malfunctioning. It enables you to give us special details like directions for rural customers, cross streets, whether or not customers have […]