What’s New

5 Negative Impacts of Obsolete Keyholder Lists

After a customer signs up for Alarm Service, they assume their part is over and, from an equipment install aspect, they’re mostly right. But there are things, life changes, where their lack of understanding or knowledge could be harmful without a team assist from you, their dealers. One of the biggest ways we can help […]

4 Most Underused & Important Signals

We really appreciate our installers and value their customers and the trust they put in us to keep them safe, along with their businesses. We guard them for Fire, Burglary, Medical, and Panic/Duress, but there are other things that we can monitor to help ensure our customers be safe and confident in our care… Non-Emergency […]

When Burglary Strikes…

When a customer’s home or business burglary alarm goes off, what can you expect of our Central Station Operators to protect your clients and their property? It actually depends on you and your instructions! If there are no special instructions, the steps are easy. Call 2 numbers to verify whether or not it’s an actual […]

5 Ways to Prevent Dispatch Delays

In our business, timely responses are everything. Our Central Station dispatchers strive to ensure that we’re able to help your customers as quickly and efficiently as possible because, from Day 1, we make sure they understand their jobs are to help save lives and property. And they take pride in giving YOU, our dealers, their […]